Privacy Policy

This Privacy Policy explains how Artful Adventure ("we," "us," or "our") collects, uses, and discloses information about you when you visit and use our website, which is hosted by Wix.com, book a workshop, or purchase a product.

We value your privacy and are committed to protecting your personal information.

Information We Collect

We primarily collect information you voluntarily provide to us when you:

Book a Workshop or Event: We collect your name, email address, phone number, and the necessary details required to organize and conduct your session (e.g., location/address, group size, and any special accommodation requests).
Sign up for our Newsletter: We collect your name and email address.
Make a Purchase: We collect billing and shipping address, and contact details. Sensitive payment information is handled securely by third-party payment processors (see Section 3).
Contact Us: We collect any personal information you provide in email, form, or direct communication.

We also collect certain technical information automatically through cookies and analytics provided by Wix, including your IP address, device information, browser type, operating system, and data about your browsing session (such as pages viewed and time spent on the site). This data helps us improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To schedule, confirm, and conduct your workshops (including contact for logistics and delivery of finished ceramic pieces).
To Process Transactions: To fulfill your orders and process payments securely.
To Communicate: To respond to inquiries, send updates about your bookings, or deliver our newsletter if you have subscribed.
Marketing and Promotions: To inform you about upcoming events, new services, or ceramic collections (you can easily unsubscribe at any time).
Website Improvement: To understand how our website is used and ensure a smooth, secure user experience.

Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your information only with the following third parties necessary for business operations:

Wix.com: As our website hosting platform, Wix collects, stores, and processes data on our behalf.
Payment Processors (e.g., Stripe, PayPal): When you make a purchase, your payment details are handled securely by third-party payment gateways to complete the transaction. We do not store or directly access your sensitive payment card information.
Legal Compliance: We may disclose your information if required to do so by law, court order, or in response to a valid governmental request.

Data Storage, Security, and Retention

Your personal information is stored securely on the Wix platform. We employ standard security measures to protect your data against unauthorized access or disclosure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

As a customer, you have certain rights regarding your personal information. You may have the right to:

Access the personal information we hold about you.
Correct or update your personal information.
Withdraw consent for receiving marketing communications at any time.
Request deletion of your personal information, subject to legal limitations.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us directly:

The Artful Adventure Email: Liz@artfuladventure.ca